ph63 believes that gaming should always be entertaining — never a source of stress, financial harm, or distress. Every Filipino player on ph63 deserves access to the tools, information, and support needed to keep gambling in its proper place: fun, controlled, and on your own terms.
// OUR COMMITMENT
At ph63, we're proud of the platform we've built for Filipino players — the game library, the GCash payouts, the live sports coverage. But none of that matters if the players using it aren't doing so in a healthy, sustainable way. Problem gambling is real, it affects Filipino families, and ph63 takes its role in preventing it seriously.
That's why ph63 doesn't just offer responsible gaming tools as a compliance checkbox. We've built them into the core of the platform — deposit limits, session controls, self-exclusion — and made them easy to find and activate. You don't need to contact support to set a limit; you can do it directly from your account settings at any time.
Gambling at ph63 should feel like watching a PBA game or having a night out with friends — something you enjoy and walk away from intact. If it ever stops feeling that way, we want to help you take a step back. No judgment. No delay. Just support.
ph63 also complies with the responsible gaming framework applicable to online gaming operators in the Philippines. Our policies are aligned with PAGCOR's guidelines on responsible gaming, and we work actively to ensure our platform does not facilitate or encourage harmful gambling behavior among Filipino players.
// QUICK SUMMARY
Age is verified at registration and at withdrawal. No exceptions.
Set deposit, loss, and session time limits from your account settings anytime.
Request a temporary or permanent self-exclusion from ph63 via our support team, processed within 24 hours.
Our support team can help you activate any responsible gaming tool at any time, day or night.
// YOUR CONTROL TOOLS
All of the following tools are available to every ph63 player at no cost. No approval required. Access them from your account settings or contact our support team to activate them immediately.
Set a maximum daily, weekly, or monthly deposit cap on your ph63 account. Once set, the limit takes effect immediately. Increases to the limit require a 7-day cooling-off period before they activate — decreases take effect right away.
Define the maximum amount you're comfortable losing per day, week, or month. When your loss limit is reached, ph63 will automatically prevent further real-money wagers for the remainder of the defined period.
Set a maximum gaming session duration. ph63 will alert you when you approach your limit and automatically log you out when the limit is reached, regardless of what game you are playing at the time.
Take a temporary break from ph63 without a full self-exclusion. Cooling-off periods can be set for 24 hours, 7 days, or 30 days. During a cooling-off period, your account is suspended for all real-money gaming activity.
Request a longer-term or permanent exclusion from ph63. Self-exclusion requests submitted to ph63 support are processed within 24 hours. During the exclusion period, you will not be able to log in or receive marketing communications from ph63.
Unsubscribe from ph63 promotional messages, bonus offers, and SMS notifications at any time from your account settings or by contacting support. Opting out of marketing does not affect your account status or game access.
// KNOW THE SIGNS
Problem gambling doesn't always look dramatic. For many Filipino players, it starts as harmless entertainment and gradually shifts into something harder to control. These are some of the early and later-stage warning signs to watch for in yourself or someone you care about.
If several of these descriptions sound familiar, it may be time to use ph63's responsible gaming tools or reach out to our support team. There is no shame in asking for help — taking action early is the strongest move you can make.
You consistently deposit and wager amounts beyond what you originally intended for the session, and find it difficult to stop when you said you would.
After a losing session, you feel compelled to keep playing to "win it back" — often increasing bet sizes in an attempt to recover money faster.
Using money set aside for rent, utilities, food, or other household needs to fund gambling deposits, or borrowing money specifically to gamble.
Being secretive about how much time or money you spend on gaming, or feeling defensive or dishonest when family members or friends ask about your gambling habits.
Feeling irritable, anxious, or depressed when not gambling; losing interest in other activities; or neglecting work, studies, or relationships because of gambling.
// SELF-ASSESSMENT
This is a simple self-check based on widely used problem gambling screening tools. Answer honestly — this is for you, not for ph63. If you answer "yes" to three or more of these questions, we strongly encourage you to use our responsible gaming tools or contact our support team.
ph63 does not track your responses to this self-assessment. It is provided purely as a private tool to help you reflect on your gambling habits.
// SELF-CHECK QUESTIONS
3 or more "Yes" answers: Consider activating deposit limits or a cooling-off period. Contact ph63 support — we're here to help, no judgment.
// SELF-EXCLUSION PROCESS
Reach our 24/7 live chat or email us at [email protected] with the subject "Self-Exclusion Request."
Tell us how long you need: 1 month, 3 months, 6 months, 1 year, or permanent exclusion. All options are available.
Your ph63 account is suspended within 24 hours. All marketing communications are stopped immediately. Any balance will be held securely.
After your exclusion period expires, contact support to discuss re-activation. We will take a careful, responsible approach to re-onboarding.
Important: ph63 cannot reverse a self-exclusion during the chosen period, even at the player's request. This is by design — it is what makes self-exclusion effective. Do not request self-exclusion impulsively after a single losing session. If you need a short break, use a Cooling-Off Period instead. Self-exclusion is for players who recognize they need a meaningful break from gambling.
// PLAY RESPONSIBLY
ph63 is here for the Filipino players who love the game and respect its limits. Log in, play fair, set your limits, and reach out any time you need support. Our team is available 24/7 — in Filipino and English. Must be 21 or older.